In order to provide the best possible scheduling options to my guests, I require a 24 hour advanced notice should you need to cancel, change services scheduled or reschedule your appointment. Should you cancel your appointment with less than 24 hours notice, 50% of your cancelled services fee applies and will be due before a new appointment is scheduled. I understand that emergencies and special circumstances will occur.
late arrivals
Services for clients running late will be adjusted to fit the remaining appointment time without adjustment to pricing. Clients arriving more than 15 minutes late may need to be rescheduled and the 50% cancellation fee will be apply.
Product exchange
Should you make a retail purchase and you don’t think its working for you, let’s find something better! To exchange your product for another, simply notify me within 7 days of your initial purchase and return the retail item at your next appointment.
covid
Keeping everyone safe-
Upon arrival to Salon Lofts, please text 314-713-7738 and let me know you have arrived. I will text you when I am ready for you to come in. At this time, masks do not need to be worn. If you prefer I wear a mask during your service, I am happy to do so. Please do not bring anyone with you to your appointment. I will be spending additional time before and after services to perform extra sanitation for you and other guests.
Upon arrival to Salon Lofts, please text 314-713-7738 and let me know you have arrived. I will text you when I am ready for you to come in. At this time, masks do not need to be worn. If you prefer I wear a mask during your service, I am happy to do so. Please do not bring anyone with you to your appointment. I will be spending additional time before and after services to perform extra sanitation for you and other guests.